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WT
Willow Trust
Dementia specialist · Sheffield · 22 carers

Willow Trust pushed medication accuracy from 81% to 96%

A dementia specialist used reminders and medication tracking to push on-time medication from 81% to 96% — and gave families peace of mind.

HEADLINE RESULT
96%
of medications given on time, up from 81%
96%
Medication on time
+15pp
Improvement
100%
Families informed
THE CHALLENGE

Verbal handovers and paper MAR charts meant medication errors were hard to catch — and families had no visibility when something was missed.

THE SOLUTION

Birdie Box reminders and digital medication logs gave carers clear prompts and gave families real-time confirmation that medication had been given.

Willow Trust · Birdie Box dashboard
WT
Willow Trust
Dashboard
Carers
Scheduling
Reports
Billing
Active Staff
19/22
on-shift
Active Patients
31
care plans
Overdue Shifts
0
this week
Delivered Hours
99%
on time
Care Delivery Trends
Patient Status
Representative dashboard view — figures illustrative
THE RESULTS
check_circleOn-time medication rose from 81% to 96%
check_circleMedication errors caught and corrected in real time
check_circleEvery family now receives automatic updates after each visit
Parents of our residents tell us they sleep easier knowing they'll hear straight away if something changes.
AP
Dr. Aisha Patel
Clinical Lead, Willow Trust

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