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Willow Trust
Dementia specialist · Sheffield · 22 carers

Willow Trust pushed medication accuracy from 81% to 96%

A dementia specialist used reminders and medication tracking to push on-time medication from 81% to 96% — and gave families peace of mind.

HEADLINE RESULT
96%
of medications given on time, up from 81%
96%
Medication on time
+15pp
Improvement
100%
Families informed
THE CHALLENGE

Verbal handovers and paper MAR charts meant medication errors were hard to catch — and families had no visibility when something was missed.

THE SOLUTION

Birdie Box reminders and digital medication logs gave carers clear prompts and gave families real-time confirmation that medication had been given.

Willow Trust · Birdie Box dashboard
WT
Willow Trust
Dashboard
Carers
Scheduling
Reports
Billing
Active Staff
19/22
on-shift
Active Patients
31
care plans
Overdue Shifts
0
this week
Delivered Hours
99%
on time
Care Delivery Trends
Patient Status
Representative dashboard view — figures illustrative
THE RESULTS
check_circleOn-time medication rose from 81% to 96%
check_circleMedication errors caught and corrected in real time
check_circleEvery family now receives automatic updates after each visit
“
Parents of our residents tell us they sleep easier knowing they'll hear straight away if something changes.
AP
Dr. Aisha Patel
Clinical Lead, Willow Trust

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