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CUSTOMER STORIES

Real results from real care teams

How UK care services use Birdie Box to cut missed visits, save admin hours and keep families closer to the people they love.

All storiesHome careResidentialDementiaCouncils
4.8★
average family satisfaction across three homes
OC
Oakdale Care Group
Residential · Leeds

A three-home residential group standardised care records and family updates, lifting satisfaction scores and cutting onboarding time for new staff.

ResidentialRead →
12 hrs
of admin saved every week across the office team
HH
Harbour Homecare
Domiciliary · Bristol

Harbour's small office team clawed back a day and a half each week by retiring duplicate paperwork and automating visit logs.

DomiciliaryRead →
96%
of medications now given on time, up from 81%
WT
Willow Trust
Dementia specialist · Sheffield

A dementia specialist used reminders and medication tracking to push on-time medication from 81% to 96% — and gave families peace of mind.

DementiaRead →
320
families connected to their care circle in year one
NC
Northvale Council
Local authority · Newcastle

A local authority rolled Birdie Box across commissioned providers, connecting hundreds of families and standardising oversight.

CouncilRead →
faster carer onboarding from offer to first shift
BC
Bluebell Care
Live-in care · Birmingham

A live-in care provider halved the time to get new carers ready for their first placement with digital onboarding and training records.

Live-inRead →

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